Regional office Mechelen
Want to make, change or cancel an appointment?
To schedule a medical examination or consultation with an occupational doctor, nursing expert, psychologist or ergonomist, you generally go through your My IDEWE Customer Area. Don’t see this option? Contact us. We’ll get it sorted for you.
Can’t make it? Please cancel or change your appointment at least 48 hours in advance. You can contact us below.
Frequently asked questions – quickly find the right answer
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Learn all about occupational medical examinations.
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Review the procedure and relevant information regarding the certificate of fitness to drive.
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Check out our Dutch-language courses.
Check out our French-language courses.
Enquiries about courses in English? Contact the regional IDEWE office local to you. -
Information about your vaccinations (e.g. hepatitis, flu, tetanus) and medical certificates is available in My IDEWE Personal.
Learn more about vaccinations.Pregnancy
Learn more about maternity cover at work.Tuberculosis
Have you had a tuberculin skin test done recently? Look up your values and record the results in My IDEWE Personal. -
Review our information on resumption of work (reintegration process), reintegration policies and sickness absence. You can also learn about staying ‘Healthy at work’ and ‘Mental wellbeing’.
Have a personal question? Contact your regional IDEWE office or use the contact form below to receive the answers you need.
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Would you like an introductory meeting with an IDEWE consultant?
Would you like to receive a quote? Fill out the contact form. -
For questions about invoices, credit notes, digital invoices or address changes: Contact your usual prevention team’s customer service representative. Their contact details are listed in your My IDEWE customer area under ‘My Contacts’.
Where can I find an overview or copies of my invoices and credit notes?
For an overview or copies of your invoices, see your My IDEWE customer area under ‘My Invoices’. You can also download documents here.When will I receive the payment for my credit note?
You may deduct credit notes from outstanding invoices. If there is no outstanding balance, please send an email to klantenboekhouding@idewe.be